Policies
Recruitment and Selection Policy 109 KB
Allocations Policy 97 KB
Anti-Social Behaviour Policy 18 KB
Arrears Control Policy 22 KB
Committee Recruitment Policy 87 KB
Compensation Policy 79 KB
Complaints Policy 13 KB
Updated 18.01.10
Complaints Procedure 12 KB
Updated 18.01.10
Conflicts of Interest Policy 71 KB
Conflicts of Interest Policy Appendix 61 KB
Customer Care Policy 22 KB
Outlines standards for the Assoication's relationship with customers, partners etc
Data Protection Policy 17 KB
Updated 22.06.09
Domestic Abuse Policy 15 KB
Equality & Diversity Policy 52 KB
Approved 10.11.09
Estate Management Policy 93 KB
Updated December 2006
Gifts and Hospitality Policy 86 KB
Membership Policy 77 KB
Motor Vehicle Parking Policy 112 KB
Mutual Exchange Policy 74 KB
Openness and Confidentiality Policy 86 KB
Payment of Expenses to Members of Committee Policy 86 KB
Pet Permission Policy 89 KB
Racial Harassment Policy 17 KB
Rent Policy 13 KB
Right to Repair Policy 63 KB
Schedule 7 Benefits Policy 95 KB
Schedule 7 Benefits Procedure 79 KB
Tenant Consultation & Particpation Policy 100 KB
Tenant Satisfaction Policy 15 KB
Void Management Policy 19 KB
Whistleblowing Policy 79 KB
