Langstane Housing Association

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Category: Next Step Homes - Policies, Documents, etc

NSH Sharing Owner and Tenant Satisfaction Policy Approved February 2010

NSH Schedule 7 Benefits Procedure
Updated May 2008

NSH Schedule 7 Benefits Policy
Updated May 2008

NSH Payment of Expenses to Members of Committee Policy
Updated 04.02.09

NSH Openness and Confidentiality Policy

NSH Newsletter September 2005

NSH Membership Policy

NSH Gifts and Hospitality Policy

NSH Data Protection Policy
Updated 03.02.10

NSH Customer Participation Policy - approved May 09
Policy Document

NSH Conflicts of Interest Policy Appendix

NSH Conflicts of Interest Policy

Leaflet: Any Complaints?
Leaflet advising customers how to make a complaint

NSH Complaints Procedure

NSH Complaints Policy

NSH Committee Recruitment Policy

NSH Buy Back Policy Approved February 2010

NSH Arrears Control Policy - Approved February 2010

NSH Anti-Social Behaviour Policy - Approved February 2010
Policy Document

Allocations Policy for Shared Ownership - approved 04-02-09
Policy document

NSH Allocations Policy - approved 04-02-09

Direct Debit Form
New Form for Next Step Homes

Next Step Homes News Issue 3
Summer 2009


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