Langstane Housing Association

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Category: Policies

Whistleblowing Policy

Void Management Policy

Tenant Satisfaction Policy

Tenant Consultation & Particpation Policy

Schedule 7 Benefits Procedure

Schedule 7 Benefits Policy

Right to Repair Policy

Rent Policy

Racial Harassment Policy

Pet Policy
Approved August 2011

Payment of Expenses to Members of Committee Policy

Openness and Confidentiality Policy

Mutual Exchange Policy

Motor Vehicle Parking Policy

Membership Policy

Lettings Policy

Gifts and Hospitality Policy

Estate Management Policy
Updated December 2006

Equality & Diversity Policy
Approved 10.11.09

Domestic Abuse Policy

Data Protection Policy
Updated 22.06.09

Customer Care Policy
Outlines standards for the Assoication's relationship with customers, partners etc

Conflicts of Interest Policy Appendix

Conflicts of Interest Policy

Complaints Procedure
Updated 18.01.10

Complaints Policy
Updated 18.01.10

Compensation Policy

Committee Recruitment Policy

Arrears Control Policy

Anti-Social Behaviour Policy

Recruitment and Selection Policy


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