Links to our Partner Organisations
Apply for a transfer to another Langstane property.
Swap homes with a tenant of a registered social landlord or local authority.
Conctact your local authority to arrange for the collection of special or bulky items.
Advice and Information
Grampian CareData is a free local care, community and health information service provided for the people of the North East of Scotland to support self-management of long term conditions.
The Energy Saving Trust is one of the UK's leading impartial organisations helping people save energy and reduce carbon emissions.
TIS provides independent advice, support and training for tenants and landlords across Scotland.
TPAS Scotland is the national tenant and landlord participation advisory service for Scotland.
Sources of advice and support in North East Scotland
Provide detailed advice and assistance to secure accommodation in the private sector, advice about legality of notices, tenants’ rights, landlords’ responsibilities and other issues relating to the private sector.
Aberdeen City Council Financial Inclusion Team
Free, expert and confidential service provided by Aberdeen City Council for residents of Aberdeen City. Provides advice and information on all benefits including Tribunal representation. Specialist money and debt advice. Email firstname.lastname@example.org or call 01224 522709.
The Drop In Service provides information, advice and support to those who are homeless or at risk of homelessness. The resettlement workers are experienced in dealing with a wide variety of issues that can impact on an individual accessing or sustaining permanent accommodation. Advice is offered in various different forms and can include: Advice on housing and homelessness issues, advice on benefits, advocacy and support, assessment for food parcels and clothing, assistance with formal appeals, support to access furniture, assessment to access our Street Alternative Service and referrals to other agencies. Tel. 01224 625732 Email: email@example.com www.aberdeen-cyrenians.com.
Provides support to women, men and families who are experiencing domestic abuse. The main aim of this project is to support people to gain safe accommodation including: support to remain safely in their own accommodation; support to identifying alternative accommodation; and access to temporary accommodation. Aberdeen Cyrenians’ DASAP workers offer a 3-month package of emotional, practical and advocacy support. This service is provided in partnership with Aberdeen City Council who provide temporary accommodation to those fleeing domestic abuse. Tel. 01224 625732 Email: firstname.lastname@example.org.
This service allows rough sleepers, those who are NFA or have limited access to cooking facilities to have access to shelter, food, showers, laundry, clothing and toiletries, rough sleeping equipment as well as a safe place to have mail delivered. The service runs on a Tuesday and Thursday Evening (5.30pm-8pm) and on Saturday and Sunday lunchtime (12-2pm). Access to the service is assessed at our Advice and information Drop In Service. Tel. 01224 625732 Email: email@example.com.
Provides support to vulnerable women of all ages who have experienced or are currently experiencing violence and abuse. This abuse may be in the form of physical, emotional, financial, sexual abuse and/or sexual exploitation. Support includes: emotional, practical and advocacy support; assessment of needs; safety planning; crisis intervention; confidence building; and referral to other relevant services. Tel. 01224 625732 Email: firstname.lastname@example.org.
Bethany Christian Trust
Provides advice and information on housing and other issues surrounding establishing and maintaining a tenancy. We can also offer practical and emotional support. For more information call 01224 647677 or 07443111401.
Can provide access to help and advice with financial issues for everyone, including those with No Recourse to Public Funds (NRPF). Please phone 01224 686077 to discuss. Also the directories on our website may be able help.
Citizen’s Advice Bureau
Advice, information, advocacy, negotiation & representation on all subjects - money advice, benefits, employment, housing, consumer, family etc. Specialist representation in court, employment & benefit appeal tribunals. Outreach in ARI. Open to everybody. 41 Union St, Aberdeen, Phone: 0844 848 9600. Offices also in Peterhead, Westhill, Stonehaven, Turriff.
Ethnic Minorities Law Centre
EMLC provide specialist legal advice and representation on all aspects of Immigration, Asylum, Employment, Criminal Injuries compensation, and Discrimination law. Thanks to funding from the Big Lottery we have expanded our services across Scotland and have a dedicated solicitor for the Aberdeen City and Shire areas. We also run an advice line on Monday – Friday from 9.30am – 10.30am. Office: 0141 204 2888.
Grampian Women’s Aid is a small charity that provides support to women, children and young people who have experienced domestic abuse. The service covers both Aberdeen and Aberdeenshire and provides a range of confidential services, that includes information, practical and emotional support, temporary refuge accommodation, counselling and money advice. Tel: 01224 593381 email@example.com.
GREC (Grampian Regional Equality Council)
GREC offers a free and confidential casework service to individuals who have been discriminated against or victimised because of one of the protected characteristics as defined by the Equality Act 2010: Age; Disability; Gender Reassignment; Marriage and Civil Partnership; Pregnancy and Maternity; Race; Religion or Belief; Sex; Sexual Orientation. The service is open to those with No Recourse to Public Funds.
RAS provides vital support and advocacy service to survivors of rape and sexual violence, regardless of when it happened. Office: 01224 590932 Helpline: 01224 591342 firstname.lastname@example.org.
Housing Advisers providing advice and information on housing and homelessness local authority, housing association and private rented sector tenants. Assistance with homeless and eviction cases and access to Solicitor representation in court. Contact Shelter general advice line for appointment 0808 800 4444 or via the Aberdeen Project 01224 522851.
Providing advice, information and low level support on areas including housing, homelessness, employability, benefits, money and debt and social inclusion. Contact 0344 515 2299, 07775 411894 or via the helpline number above.