Data Protection - it’s all about you!
From application forms to satisfaction surveys, we collect a lot of information about tenants, their lives, and the way that they use our services. Much of this information is what is known as personal data. Simply put, this is any information that can be used to identify a person.
The law protects the way we use your personal data. This law is the Data Protection Act 1998. It aims to make sure that your personal information is protected and used as you would expect. For example, we must ensure that access to your details is limited to those people who need to use it, so you can have the services that you need. We also have to make sure that we use your data in a way that reflects the reason why we have it – to provide report on, and improve our services as a landlord.
All the data we hold about you should be accurate, which is one of the reasons we ask you for regular updates! We also have to make sure that we don’t keep your information for too long after we don’t need it anymore.
The law also gives you the right to request a copy of the information we hold about you. Recent changes to the law also allows for you to request to be forgotten, which means to have your records deleted sooner than we would normally do this.
Protecting your personal data is very important to the Association. It is also important that you know your rights and our obligations. These apply to any company or organisation that has your records in the U.K. Please read the Frequently Asked Questions in downloads, or get in touch if you want to have a chat about how we use your personal data.
For further information regarding Data Protection law and your rights please visit the website of the Information Commissioners Office - https://ico.org.uk/
- Data Protection FAQs