Repairs and Maintenance
Number of Repairs
Demand has remained high for emergency repairs this period however response times have been slightly higher since the previous quarter.
Urgent repairs have increased to above the 3 day target for the period however there has been a decrease in response times from previous quarter for routine repairs.
Some quotes from our customer feedback:
- Very much satisfied, Thank you.
- Great work and great customer service, Thank you.
- We were both very happy with the workman. He was always polite and cheery and workmanship was excellent. Everything done to our satisfaction.
- Very curteous - Nice gentleman who answered any questions I had.
- Really prompt service and very likable tradesman.
- Job well done - got the luxury of hot water again.
If you would like to give us feedback on your experience of our Repairs and Maintenance Service, please click here.