Langstane Housing Aberdeen

Repairs and Maintenance

Number of Repairs

Response Times

Demand has remained high for emergency repairs this period with response times reduced slightly since the previous quarter.  

    

        

 

 

 

 

 

 

 

 

Urgent repairs are just slightly below 3 days for the period and there has been an increase in response times from previous quarter for routine repairs.

 

 

 

 

 

 

 

 

 

 

Customer Satisfaction

Some quotes from our customer feedback:

  • Great - did the job.
  • Very professional and curteous.
  • Very fast repair and tidy.          
  • Great work and great customer service, Thank you.            
  • I'm very satisfied of the work which was done because everything was done very quick without any problems. Very good job done by the guys.
  • Very professional and respectful contractor.          
  • Really prompt service and very likable tradesman.
  • Very pleased by how quick the repair was done
          

If you would like to give us feedback on your experience of our Repairs and Maintenance Service, please click here.