Langstane Housing Aberdeen

Repairs and Maintenance

Number of Repairs

Response Times

Demand has remained high for emergency repairs this period with response times decreasing slightly since the previous quarter.  

    

        

 

 

 

 

 

 

 

 

 

Urgent repairs have stayed at slightly above 3 days however there has been a slight decrease in response times from the previous quarter for routine repairs.

 

 

 

 

 

 

 

 

 

 

Customer Satisfaction

Some quotes from our customer feedback:

  • Excellent service all round.
  • Very fast repair and tidy.          
  • Great work and great customer service, Thank you.            
  • I'm very satisfied of the work which was done because everything was done very quick without any problems. Very good job done by the guys.
  • I am very satisfied with the repairs that were made. They were seen to quickly and Association staff were friendly as always. Tradesman was very helpful and knew what he was doing and had a friendly attitude. Tradesman left no mess or damage.        
  • Quick and friendly.
  • The tradesman was very efficient and had a nice manner.
  • Happy with service.
          

If you would like to give us feedback on your experience of our Repairs and Maintenance Service, please click here.