Langstane Housing Aberdeen

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Bogus Callers Incidents Scotland 09/08/19

Please click for more information on how you can keep yourself, your family and friends and your community safer by being aware of what's happening with Bogus caller/Doorstep crime.

Following a noticeable increase in Bogus Caller/Doorstep Crime incidents across the country please be alert and consider how you can protect yourself, family friends and neighbours. The old adage 'If in doubt, keep them out' is a simple but effective message. Everyone has a part to play to keep the community safe.

Here are some simple steps that may prevent those around you falling victim to criminals who target the vulnerable in our communities. 

  • Discuss the advice in this message and links below with family, friends or neighbours who are older or vulnerable.
  • Be on guard if someone turns up unexpectedly.
  • Keep front and back doors locked. 
  • Use the door viewer or nearby window when answering the door.
  • Fit a door chain or bar – use it and keep it on when talking to callers at the door.
  • If you’re not sure, don’t answer the door.
  • Don’t feel embarrassed – genuine callers expect you to be careful.
  • Only let callers in if they have an appointment and you have confirmed they are genuine.
  • Always ask for identification badges of anyone you answer the door to, but don’t rely on them. Identity cards can be faked – phone the company to verify their identity.
  • Some companies offer a password system. Ask your utility providers if this can be used and if you have a password with a company make sure the caller uses it.
  • Never let people try to persuade you to let them into your home even if they are asking for help – they may not be genuine. If someone is persistent, ask them to call at another time and arrange for a friend or family member to be with you.
  • Never agree to pay for goods or give money to strangers who arrive at your door.
  • Don’t keep large amounts of money in your home.
  • Remember, it’s your home. There’s no reason why anyone should ever enter your home against your wishes. Keep an eye out for strange vans in your neighbour's driveway.
  • Make sure your relatives are not regularly taking large amounts of cash out of the bank.
  • Make arrangements to ensure your relative’s house looks well maintained and, for example, that it is not immediately obvious that an older person lives there alone.
  • Doorstep criminals will often target the same victim more than once, so be particularly alert if someone has previously been a victim.

Look out for your community and report any suspicious activity immediately to Police Scotland on 101 or your local authority Trading Standards.

Some useful links are below:

Police Scotland - Personal Safety page about doorstep crime and bogus callers

Neighbourhood Watch Scotland - Doorstep crime 
Neighbourhood Watch Scotland home page