Langstane Housing Aberdeen

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Council launches emergency helpline during COVID-19 outbreak 02/04/20

Please click for full details on the new helpline launched by Aberdeen City Council 

On the 24 March 2020 Aberdeen City Council launched a free emergency telephone helpline to prioritise support to its most vulnerable and at-risk customers during the coronavirus outbreak.

The telephone number 0800 0304 713 will be staffed from 8am-6pm Monday to Friday from Tuesday 24 March until further notice. The emergency number is for those hit hardest by the coronavirus outbreak and unable to obtain help from their existing support networks, in these unprecedented times.

Members of the emergency helpline team are ready to provide welfare and financial advice and support, including what to do if you are struggling to get food or pay bills.

Similar advice and information are also available on issues such as housing, health, food, heating, finance and schools on the Coronavirus (COVID-19) page of the Council’s website, which is being regularly updated.