Please click here for useful video links on Universal Credit (UC) Full Service and link to GOV.UK.
Video 1 will talk you through the full application process. Video 2 shows you the people involved in building and designing the UC system.
Please also see link below for GOV.UK which will provide further information on Universal Credit.
Also.. please see the following link for the Universal Credit in Action YouTube channel created by the DWP (Department for Work and Pensions).