Welcome to Langstane Housing Association

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Welcome to Langstane Housing Association

Langstane Housing Association provides good quality affordable homes in Aberdeen city, Aberdeenshire and Moray.

Available Properties

Latest News

  • housing aberdeen

    Stonehaven Flood Protection Scheme Update - April 2021

    Please click here to read the monthly update on the flood protection scheme for April.

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    New application process to replace Apply4Homes

    The Association has been developing an online application portal following the closure of Appy4Homes.  You will be able to apply for housing directly with Langstane from the 21st April 2021.  If you have already applied to Langstane Housing Association via Apply4Homes we will write to you or email you from the 7th April onwards asking you to go into your application on Langstane’s website to verify the information.  

    We are working hard to make sure that the application portal is up and running as soon as possible but there has been a small delay in being able to go live with the online form.  We appreciate your patience and will keep you updated on our progress. 

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    Stonehaven Flood Protection Scheme Update - March 2021

    Please click here to read the monthly update on the flood protection scheme for March.

    Image labelled '2G Glaslaw Burn' and 'Culverts' directly relate to Woodview Court.

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    NHS Covid-19 roll up your sleeve campaign

    Please click here to view the NHS campaign video on YouTube 

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    Vehicle security

    Please click to read advice from Police Scotland on keeping your vehicles safe.

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    Online safety information for Parents & Carers

    Please click here to view information from Police Scotland on how to keep young people and children safe online 

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    What to do if you have a frozen pipe

    If a pipe freezes…

    • Turn off the water supply at the stopcock
    • Check to see if the pipe has burst
    • Slowly thaw the pipe with hot water bottles or a towel soaked in hot water, starting at the end nearest the tap
    • You can also use a hair-dryer (lowest setting) but NOT a naked flame or blowlamp.

    Remember: don’t leave taps dripping or running as the water may not drain down the plughole if the pipe below is frozen.

    This guidance will help prevent burst pipes within your home.

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    National Panel of Tenants and Service Users survey NOW OPEN

    The latest survey of the National Panel of Tenants and Service Users is now open. The survey for tenants of social housing looks at the pandemic’s impact on services as well rents & wider finances.  Please click here to complete the survey.

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    Dog theft story with a happy ending

    The following message and advice is being circulated nationally due to its relevance for all dog owners.  It relates to Skye the Cocker Spaniel, who was stolen from rear garden kennels at Fordoun, Laurencekirk, Aberdeenshire, in November 2020.

    Please click to read the full story:

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    Watch out for Rogue Traders

    Please be aware of Rogue Traders operating in your area.

    Door-to-door scams involve criminals knocking on your door and unexpectedly offering products or services. Fraudsters convince you to pay for goods or work which is often overpriced, of poor quality or is never carried out. In many cases the work isn’t even necessary. They may use intimidation and pressure you to make quick decisions so that you agree to their demands.

    Please click for information on how to protect yourself.

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    SERVICE UPDATE: January 2021 Lockdown

    We are committed to providing services to our tenants and housing applicants. However, we are taking sensible precautions to protect everyone during the current lock down. Please read this article for details about some changes to our services.

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    Advice on training your dog

    Click here to read information from the Scottish Society for Prevention of Cruelty to Animals (SSPCA) on how to train your dog.

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    Scottish Government new hardship loan scheme now available

    The Scottish Government is offering a loan to assist private and social sector tenants, who are having difficulties paying their rent because of COVID-19 restrictions.  Please click for more information and how to apply. 

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    Shortened version of Annual Report 2020

    Please click to view our shortened version of our Annual Report 2020.

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    Langstane News Winter 2020

    Your copy of Langstane News is on the way.  See page 2 for a quick glance at our performance for 2019/2020, page 8 & 9 for some snaps from staff and page 12 for a delicious recipe from Garioch Community Kitchen!

    Click here to read Langstane News Winter 2020.

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    Charitable donation in lieu of sending traditional Christmas cards

    Recently the senior management team at Langstane Housing Association considered a request from AberNecessities to provide sponsorship for Christmas Eve boxes.  These will be distributed to local families who are struggling.  Given 2020 has been such a difficult year and AberNecessities was staff’s charity of choice last year, a £350 donation in lieu of sending Christmas Cards was approved. 

    Please click to read full story

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    Save money on your energy bills this winter - FREE webinars series

    Home Energy Scotland are running FREE public webinars to help those who may be struggling with their fuel bills.  Dates and times are:  

    • 24th, 25th & 26th November at 1.00pm and
    • 8th, 9th & 10th December at 6pm

    Click for more information and to see how to book your place.

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    Langstane Housing - an accredited Living Wage employer

    Langstane Housing Association has become accredited Living Wage employer, announced as part of Living Wage Week (9-15 November 2020).

    Their Living Wage commitment will see everyone working at Langstane Housing Association receive a minimum hourly wage of £9.30 This rate is higher than the statutory minimum for over 25s of  £8.72 per hour introduced in April 2020.

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    Update from the contractor on the flood protection works in Stonehaven

    Please click to read imporant information on the flood protection works that are ongoing in Stonehaven, including, dates for works up to April 2021, what works will be prohibited and their closure dates for Christmas and New Year.

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    Langstane Annual Report 2020

    Our Annual Performance Report 2020 is now ready to view.

    View the report here.

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    Repairs Service update 06 November 2020

    The Association is operating a full repairs service after disruption caused by the pandemic. 

    Routine repairs and planned maintenance were suspended by the Association on March 23, with the Association’s tradesmen and contractors carrying out emergency works only.

    We are currently working through the backlog of 300 repairs and maintenance tasks.  

    Please click to read how we will be dealing with the backlog.

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    Our 2020 tenant information update has started!

    We are launching our tenant profile survey this weekend.  When you receive your copy please take a few minutes to complete the questions and you will be entered in to our prize draw to win one of ten £20 shopping vouchers.  Any questions about the survey please contact us on 01224 423000 or at info@langstane-ha.co.uk or by private message on Facebook at www.facebook.com/Langstane  

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    First virtual Board of Management AGM held September 2020

    Langstane Housing Association Limited held its first virtual Annual General Meeting in September 2020.  Immediately prior to the AGM, was the Special General Meeting at which Members voted unanimously in favour of the proposed Rule changes.

    Please click to read more and see who has now stepped down from the Board.

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    Domestic Abuse Project Aberdeen - Citizen Consultation open

    The Aberdeen TEC Pathfinder project is looking to understand the experiences of victims and survivors of domestic abuse in accessing support throughout Grampian.  Please click here to read more and to take part in the consultation.  

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    Flooding

    We are aware of the flooding at some of our homes and we have staff on site.  If you have a problem with flooding please let us know on 01224 423000.

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    Letter from Housing Minister

    Please click to read the open letter from Kevin Stewart MSP - Minister for Local Government, Housing and Planning. 

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    Value for Money Statement

    We recently consulted with you on our Value for Money Statement.  The results have now been approved by our Board of Management and the statement is available to read.  Thank you to all of you who gave up your time to complete the survey and approve the statement, your continued involvement is much appreciated. 

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    Paying rent during the Coronavirus outbreak

    Please click here to read about the importance of paying your rent and the help we can offer if you are struggling

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    Update on Right to Repair during Coronavirus outbreak

    At this time we are only completing Emergency Repairs.  Please click for an important update on the Right to Repair scheme.  

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    Coronavirus - Frequently Asked Questions about your rent

    We have created a FAQ answer sheet to help you if you have experienced changes in your circumstances due to the coronavirus outbreak.

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    Aberdeen City Council bin collection update

    Collection of recycling, garden and food waste bins have been suspended until further notice - please click to read full details on their website

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    **SERVICE UPDATE - ALL NON ESSENTIAL WORK TO STOP**

    Read this article for more details about the latest changes to our service provision

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    **MONDAY 23 MARCH: SERVICE UPDATE**

    As of Monday 23 March 2020 we will provide a repairs service to cover emergencies only. This relates to wind and water-tight repairs such as leaks and broken windows. Also things that affect your health and safety such as electrics and plumbing. We have a full list on our website, but please contact us if you are unsure.

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    How you can secure help claiming benefits whilst self-isolating or being laid off?

    Please see below a Q&A example about claiming assistance with housing costs due to self-isolation.  Further down you will find links of where to go for information and advice.

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    Alternatives to ‘Over The Counter’ Payment Collection

    Due to the unprecedented coronavirus situation we realise you may not be able to pay your rent over the counter - please click here for more information on alternative ways to pay your rent during this time

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    Council tax savings tool

    Citizens Advice Scotland (CAS) have launched a new tool to help people see if they are entitled to any exemptions with their council tax.  Click for more information.

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    Interested in Mystery Shopping?

    Want to know more about our Mystery Shopping project - please click for details

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    Allpay windows app being decommissioned February 2020

    IMPORTANT INFORMATION

    Please be aware that from 1st February 2020 allpay will be decommissioning its Windows App.  Click for more information.

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    Housing (Scotland) Act 2014 changes

    Just a reminder that the final parts of the Housing (Scotland) Act 2014 have now come into force

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    Scottish & Southern Electricity Networks

    Click to see leaflets on keeping warm, reporting power cuts and how to get extra support

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    Help available from our Tenant Welfare Advisor

    If you would like help with Universal Credit or any other benefit please click for more information on how we can help 

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    Bogus Callers Incidents Scotland

    Please click for more information on how you can keep yourself, your family and friends and your community safer by being aware of what's happening with Bogus caller/Doorstep crime.

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    Home Security While On Holiday

    Going on holiday – before you go take a look at some advice and tips from Moray Community Safety Partnership to help keep your home safe 

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    NETRALT win at TIS awards

    North East Tenants Residents and Landlords together (NETRALT) win another award!

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    Langstane purchase mobile CCTV unit

    We have purchased a mobile CCTV unit that can be installed externally to monitor our schemes - click to read more..

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    Our new Allocation Policy is now live

    Here's our brand new Allocation Policy after our tenant consultation

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    Update from ALLPAY on their Internet Payments

    Allpay are delighted to announce that from Tuesday 23rd April their Internet Payments website will be fully mobile ready, giving customers a better experience when paying their bills via mobile devices.

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    Langstane working with energy funding company ‘Union Technical’

    We are currently working with an energy funding company called 'Union Technical' to improve the energy efficiency of all properties.

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    Allpay launch new payment App

    The new app is now available for downloading so you can pay rent anytime, anywhere!

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    Application system goes live

    We have now gone live with our own waiting list.  To apply for housing or a transfer please follow links to see more information.

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    Donation to Salvation Army

    Donation to Salvation Army of insulated mugs for Winter Feeding programme

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    Accessible and Adaptable Housing

    The Equality and Human Rights Commission have just released a publication on accessible and adaptable housing. 

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    Housing (Scotland) Act 2014 tenancy changes

    We have recently written to all tenants about the changes to the Scottish Secure Tenancy Agreement that are coming soon under the Housing (Scotland) Act 2014.

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    Langstane staff complete Qualification

    Langstane Housing Association congratulates staff Amber Anderson, David Campbell, Charlotte Pattinson and Hannah Trail on passing YouTrain ‘Digital Applications Support SCQF Level 6’.

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    Langstane awarded ‘Make a Stand’ pledge certificate

    Langstane is proud to announce that we have received our certificate for signing the Chartered Institute of Housing’s Make a Stand pledge.  

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    Langstane Housing Association appoints its Office Bearers

    On Tuesday, 18 September, Langstane Housing Association held its 40th Annual General Meeting.

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    Langstane supports the Make a Stand Campaign

    Langstane Housing has given its support to the Make a Stand campaign developed by the Chartered Institute of Housing in partnership with Women’s Aid and the Domestic Abuse Housing Alliance.

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    Grampian Women’s Aid & 20 common myths about domestic abuse

    Grampian Women’s Aid offers a free, confidential and non-judgemental service to women, children and young people in Aberdeen and Aberdeenshire who have experienced domestic abuse. 

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    Model Lodging House Cubicle Mock up

    Langstane Housing Association’s roots came from the lodging houses of the 60s and 70s. The lodging houses and night shelters were the only refuge many people had if they had fell on hard times. These were often places of last resort with conditions less than satisfactory.

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    Langstane Housing Association introduces Electric Vehicle Charging Points

    Langstane Housing Association successfully gained grant funding to provide an electrical vehicle charging point at its Aberdeen base. 

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    Langstane employees pass City & Guilds training course

    Langstane Housing Association wishes to congratulate our Property Services Officers, Toni Sherriffs, Andrew Kemp, Neil Irvine and Colin Hay on passing their recent City & Guilds training course ‘Understanding buildings and managing repairs’.
     

  • housing aberdeen

    What to do if you have lost a key

    Please make sure when you lose keys that you replace them as soon as possible.  This will mean you only pay for individual keys and avoid a recharge for a lock change.

    If you have someone who you trust maybe leave a spare key with them for emergencies.

    If you have any questions regarding key replacements please call 01224 423000.

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    City & Shire Guide to Universal Credit

    In anticipation of the launch of Universal Credit Full Service in the area this year Langstane has worked together with Aberdeen City and Aberdeenshire Councils along with Grampian, Castlehill and Sanctuary Housing Associations on a “City and Shire Guide to Universal Credit”. 

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    Conference Suite for Hire

    Please click here to see information on the use of the Fitzpatrick Suite and the List of Charges.

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    Langstane Housing Association Staff Away Day - ‘Be the best we can be’

    Langstane Housing Association’s senior management team expressed their heartfelt thanks to all the staff and Board of Management members who participated in the recent away day.  This was planned to help inform a revised Business Plan that will set the Association’s direction for the next three years.

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    Universal Credit Videos and further information

    Please click here for useful video links on Universal Credit (UC) Full Service and link to GOV.UK.  

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    Langstane Housing Association donates to Salvation Army ‘Cosy Clothes Appeal’

    After volunteering with the Salvation Army in late November 2017 to provide hot soup and sandwiches for those who may be homeless or rough sleeping, Susan Henderson, Langstane’s Finance Manager, was struck by how unprepared some people were for such freezing temperatures over the winter period.

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    Fire Safety Policy Feedback

    We have recently sent out a tenant consultation with our Winter Newsletter.

    Please click here to see our Fire Safety in Communal Areas Policy.

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    Power company installing communal smart meters

    Please note that there are smart meter installations happening in the local area. 

    If the power goes off it may be due to this. 

    The power company are sending out letters to everyone who will be affected by these works.  Please click to see a list of all the areas. 

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    Christmas message from the rent management team

    Please click to read a Christmas message from the rent management team.  Included is information on who to contact for help and advice if you are struggling and contact details for your Rent Officer. 

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    Stonehaven Flood Protection work resuming

    Aberdeenshire Council has issued a news release to inform residents that flood works are resuming in June 2020.

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    Support information from Foyer Aberdeen

    Please click to see leaflets on Employability, Computer Skills, REACH Bridging Courses and Money Management 

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    Are you from an Ethnic Minority background?

    Please click to see contact details for GREC who can help you to access help, advice and services

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    We are here for you - Scotland against Coronavirus

    Please click to see information released from Chest, Heart and Stroke Scotland about lonliness, isolation and help that is available during this difficult time

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    Message from DWP about phone contact when making a new UC application

    The Department for Work and Pensions has sent out an important message for all applicants of Universal Credit - please click for the full message

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    Council launches emergency helpline during COVID-19 outbreak

    Please click for full details on the new helpline launched by Aberdeen City Council 

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    Our office may be closed, but our staff are still working hard for you

    We are calling our tenants who live on their own, just to check that everything is OK and helping out wherever we can.  Click for more info...

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    Langstane joins the ‘Social Housing Digital Champions Network’

    Langstane Housing Association is now part of the Scottish Council for Voluntary Organisations (SCVO) ‘Social Housing Digital Champions Network’ and as part of this network sits within the ‘North Cohort’.  

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    Langstane in the Community – Friendly Bench

    Our 'Friendly Bench' is now complete and is positioned in Seaton Park - click here for more information on the project.

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    Over 75s TV licence fee information

    Please click for information on TV licencing fee for over 75s

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    Salvation Army Newsletter

    Please see the first issue of their Touch-Base Newsletter. 

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    Universal Credit ‘Full Service’ Claims

    From later this year Universal Credit will be rolled out to other claimants including couples and families. 

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    Working together with NESCU

    We work in partnership with NESCU on a furniture project so we have attached their leaflet to the website for further information.  

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    Spotlight Magazine

    We have just launched our latest edition of the Spotlight Magazine.  Please follow the links attached to access the magazine via a desktop or mobile device. 

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    Free Benefit Advice

    Not sure if you are claiming all the benefits you are entitled too?

    Confused about the new changes and how this affects you?

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    Aberdeen North Foodbank up and running again

    Please contact our Tenancy Sustainment team for vouchers on 01224 423000 if you are in crisis need

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    Serious Fire in Aberdeenshire scheme

    There has been a serious fire in one of the Association’s tenement blocks in Aberdeenshire. 

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    Langstane and Safety Scotland

    Langstane Housing Association Ltd is proud to be working with Safety Scotland.

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    Latest Affordable Housing Development for Aberdeen

    Langstane Housing Association Ltd is delighted to add to its affordable housing provision in Aberdeen with the addition of 35 new-build homes at Copper Beech Court, Auchinyell Road, Garthdee, Aberdeen, AB10 7GL.

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    Tenant Participation Champions 2016

    Langstane Support Services Team and tenant Ronnie Boyle won awards at the 2016 TPAS Scotland awards for the Tenant Participation Champion of the Year!

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    Important Information for new tenants

    Housing Benefit and the housing element of Universal Credit for Social Housing tenancies created after 1st April 2016 is to be capped at the local housing allowance levels from 1st April 2018. 

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    Help with Universal Credit

    Visit our new web page to find out more about Universal Credit and how it may affect you.

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    Build to Rebuild

    A housing manifesto for the North East and for Scotland's economy.

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    Low Cost Home Ownership

    Scottish Government Open Market Shared Equity Scheme

    Applications are currently being accepted for the Open Market Shared Equity Scheme which aims to help first time buyers on low to moderate incomes who wish to purchase a home on the open market but cannot afford to pay the full market price for a property.

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    Cutting the Ribbon at Castleton Lane

    New landlord Stockethill Homes Limited was delighted when Lord Provost George Adam agreed to open their first mid-market scheme at Castleton Lane, Aberdeen.