Who is permitted to park in our car parks?
Car parking spaces in our schemes are available on a first come, first served basis. We issue one parking permit per tenant when you provide us with evidence that you own a car. In certain circumstances we may issue a permit for visitors to use as long as a permit has not been issued to the tenant.
Visitors and carers can use our car parks but if demand for a space is high in your neighbourhood, we ask you to encourage your visitors to park nearby out of consideration for your neighbours. It is helpful if your visitors or carers can leave a note in their cars to say which property they are visiting.
What types of vehicle are permitted?
You can park cars, vans and motorcycles in our car parks. You may not park trailers, caravans, buses or lorries. There is not enough space for large vehicles.
Can I have a designated space if I am disabled?
If you are a Blue Badge holder or have similar supporting evidence about your disability, you can apply for a designated parking space. If there is space available, we will mark a space for your use.
What do we do about unauthorised parking?
We check car parks regularly and sticker unauthorised vehicles.
We work with the Police and the DVLA to identify persistent unauthorised parkers.
We have barriers in some of our car parks. Not all car parks have suitable layouts for barriers.
What happens if I lose my permit?
If you lose your parking permit, please contact us on 01224 42300 to ask for a replacement. We will ask you to confirm your vehicle registration number over the phone.
What happens if I change my car?
If you change your car, please contact us on 01224 423000 or email email@example.com . We will issue a new parking permit. We will ask to see your vehicle ownership documents.
What do we do about abandoned cars?
If you suspect a car has been abandoned in your car park please contact us as soon as possible. We will work with the DVLA and the Police to contact the owner and have the car moved.
Health and Safety in our car parks
Please do not park outside designated areas, next to exits or junctions or on grassed areas
You are not permitted to keep vehicles which are in an unsafe condition
You can carry out work on your vehicle as long as it does not cause disturbance or a health and safety risk
We provide grit and salt bins in some schemes, but it is up to you to make use of it
For more information on car parking, please contact us on 01224 423000 or download our Vehicle Parking leaflet from the the downloads menu.