With a team of 80 people working a variety of hybrid working patterns in different roles, we all play our part in serving our tenants and in meeting our mission to “provide homes and services that make a positive difference to peoples’ lives”.

We offer careers in Housing, supporting our tenants directly; in Property with a focus on both planned and emergency repairs for our homes; or in a range of enabling and supporting services such as Finance, Customer Service and ICT.  

We offer competitive salaries and defined contribution pension scheme and a range of benefits including: generous 37 days holiday each year (pro-rata to your working pattern), access to growth opportunities whether through on the job training, through internal and external courses and via virtual learning. We also have access to a confidential employee assistance program to support health, emotional and financial wellbeing, enhanced sickness and maternity pay, access to a savings scheme and much more! 

If you meet the criteria specified, want a job where no two days are the same, can influence positive change and like to be part of a progressive organisation that cares, we’d love to hear from you.

This role is based within our busy front line Customer Service Team and is responsible for assisting our customers with; logging repairs, their housing applications, dealing with anti-social behaviour complaints as well as being reactive to other general queries.

Our team mainly deal with customers over the telephone and provide a high level of customer service ensuring fair outcomes are delivered.

Closing date for applications is 10th August 2024 and interviews will be held week commencing 26th August.

We will not be working with recruiters to fill this role.

File Description	File	Size
Role Profile - Customer Services Advisor		180KB
Job Advert - Customer Services Advisor		135KB
Application Pack with Disclosure Form		579KB